General Job Description
Support existing customer pool on their support request, explore and enhance the solution, bring greater and positive impact to solution’s branding – Jagole.
Responsibilities
–    Handling and solve users’ support tickets via email (or Business Priority via live message)
–    Monitor and update/maintain network and/or sub-sites overall performance
–    Constantly explore and introduce new technologies, methodologies and concepts in web development in line with company direction.
–    Replicate existing solution for similar new request/development
–    Provide hands-on digital marketing technique to support existing customer pool and company’s projects
–    Prepare a complete set of project documentation such as functional design specification, user acceptance test procedure, operating and maintenance manual for software (SOP) and project completion report
–    Debug and troubleshoot websites, determine route cause of problems/errors and correct/repair.
–    To assist ad-hoc / others jobs as and when required
Requirement
–    Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent education.
–    At least 2 years’ experience.
–    Good in English (verbally and written); Mandarin and Bahasa Malaysia are a welcome addition.
–    Smart and get job done; Ability to discern between what users want and what they need.
–    Have UX design sensibility.

If you’re interested to join us, please send us your resume, CV and any other supporting documents.

 General Job Description:
–         Design, code and modify websites, emails, landing pages, banner ads, and other digital assets.
–         Loading of content, dynamic rule setup and testing within our email platform.
–         Create new landing pages using HTML, CSS, JQuery, Bootstrap and JavaScript.
–         Upgrade site by updating content and graphics; monitoring performance and results; identifying and evaluating improvement options; introducing new technology; maintaining links.
–         Maintains site appearance by editing content, performing routine daily maintenance of existing sites, fixing broken links, errors, debugging code, editing content and solving other daily problems as they occur.
–         Use advanced CSS techniques to tackle display issues.
–         Assist with management and execution of A/B and multivariate testing of website and email content, layout, navigation, etc.
–         Perform usability tests to insure cross-browser/ESP compatibility and responsive layout functionality for both email and web.
–         Closely follow trends and developments in technology and integrate them into our environment and practices.
–         All other duties as assigned.
 
Requirements:
–         Bachelor’s Degree in Graphic Design, Web Design, Web Development, or related field.
–         Experience designing and coding specifically for responsive HTML.
–         Ability to identify and troubleshoot email display errors across ESPs and devices.
–         Experience with web design and front-end development, landing pages, micro-site development, SEO, banner advertising and image optimization.
–         Experience with CMS tools such as WordPress.
–         Experience with web coding and best practices with modern CSS3, HTML5, and JavaScript (jQuery) including mobile/responsive design and frameworks like Bootstrap.
–         Knowledge of front-end web design and development standards and design constraints.
–         Proven expertise designing with Adobe Creative Suite (Photoshop, Illustrator, etc.).
–         Solid sense of design, composition, and an understanding of branding.
–         Knowledge of A/B testing, personalization and key metrics for measurement.
–         Ability to think strategically, but stays on top of tactical execution
–         Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills.
–         Strong organizational skills, time management skills and attention to detail required.
–         Ability to work independently without supervision, be self-directed and demonstrate initiative.
–         Strong teamwork and team synergy skills required.
–         Excellent ability to build rapport with others and ability to build strong interpersonal relationships.
–         Exhibit good judgment and decision-making skills.
–         Willingness to work a flexible schedule based on the changing priorities of the department.

If you’re interested to join us, please send us your resume, CV and any other supporting documents.